Feed-in Tariffs

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Switching To Avro

What is a Feed-in Tariff (FiT) and how does the FiT scheme work?

The FiT scheme is a UK Government initiative designed to encourage people to install a range of small-scale renewable and low-carbon electricity generation technologies. It works by giving eligible customers a payment for the electricity they generate and export. The electricity generated can also be used to power your home, which should help to save money on your electricity bill.

New applications to the FiT scheme are closed but if you're already registered for FiT payments with another supplier, you can still switch your FIT installation to Avro.

How do I switch my FiT payments to Avro?

If you’re an Avro customer and you want to switch your FiT too – it’s easy! Just email us at FiT@avroenergy.co.uk and we’ll get the process started.

Everything else you need to know once you’ve switched your FIT payments to Avro

When do I need to provide FiT meter readings?

You’ll need to give us an up to date generation meter reading on or between the following dates:

  • 16th June – 30th June
  • 16th September – 30th September
  • 16th December – 31st December
  • 16th March – 31st March

Once we have received your meter reading, we’ll process your FIT payment within 60 days.

How will I receive my FiT payment?

We’ll pay your FiT payment directly into a bank account of your choice. We can’t pay by cheque, into a building society or to your Avro Energy account.

What happens if I forget to give a generation meter reading?

You won’t get a quarterly Feed-in Tariff payment in that period, but as long as you provide a reading for us next time, you’ll receive payment for any generation since your last payment.

If I switch my FiT payments to Avro, will my payment rates change?

No, you’ll stay on exactly the same payment rates you’re currently getting for both generation and export.

What should I do if my electricity meter moves backwards?

We’ll need to change it for you. It can happen with some older meters, as they can’t handle the flow of electricity in both directions. When the generated energy is exported the meter begins to clock backwards.

If your meter is clocking backwards, please call us on 0330 058 2005 and we’ll arrange for it to be changed. As your solar panels create the problem, we ask you to pay half the cost. That’s £30 including VAT.

Who should I contact if I’m having problems with my generating equipment?

You’ll need to speak to your installer. They’ll be able to help with all technical and faulty equipment questions. It’s really important that you let us know if they change your generation meter or any of your equipment, as this could affect your FiT payments.