Submitting a meter reading

Meters And Readings

Submit your meter reading through your Online Account. It’s really simple and try to do this on a monthly basis and you’ll always get an accurate bill.

For help reading your meter see the advice.

Alternatively, you can email us at the address below, with the subject as ‘Meter Readings’ and your message including the following information

  • Account number
  • Name of account holder
  • Supply address
  • Meter readings indicating whether your reading(s) relate to gas and/or electricity

Or give us a call and we’ll be happy to update your meter readings, it may be helpful to have your latest bill handy for convenience.

Phone 0330 058 2005