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Meters & Reading

Switching to Avro with a Smart Meter

I have the First Generation Smart Meter (SMETS1) Unfortunately if you have a SMETS1 Smart Meter the meter will lose i...

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Meters & Reading

The Warm Home Discount

£140 to help towards your energy bill this winter What is the Warm Home Discount? The Warm Home Discount is a Gove...

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Meters & Reading

My IHD (In-Home Display) isn't working correctly

As part of your smart meter installation, you'll also be offered an In-Home Display (IHD). If your In-Home Display st...

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Meters & Reading

Making Additional Card Payments

If your account becomes in debit by a significant amount or you need to clear an outstanding balance you may wish or...

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